When do you offer catering?
Monday - Friday, 6am-6pm, but can accommodate orders outside that window on a case-by-case basis.
How do I place an order?
Pick what you like! We ask for 48-hour notice and $250 order minimum. Once you place an order, we will confirm within 24 hours. Orders are not considered finalized until we accept the order. In the case we cannot take your order, you will be refunded.
Do you guys charge gratuity?
Gratuity is already included.
How big of an order can I place?
We can do 20-400+!
What is the DIY Pho Bar?
Our speciality is delivering hot pho for lunch. Meat and noodles come pre-plated in bowls, and the broth in insulated containers to stay hot. Grab a bowl, add herbs and garnishes with our toppings bar, and finish it off with hot broth, hoisin and Sriracha. Chopsticks and Asian soup spoons are included in each order.
Do you include utensils?
For the DIY Pho Bar, we automatically include chopsticks & Asian soup spoons.
For other items, plates, utensils and napkins will be $1 per person.
All of our plateware and utensils are compostable or recyclable.
Do you include condiments?
Bottles of Sriracha and hoisin are included in the DIY Pho Bar.
For all other items, condiments can be ordered separately.
Are you available for on-site service?
Yes, reach out to us directly at firstname.lastname@example.org so we can help plan a menu and service for your event. Online rates are for delivery only and do not include on-site service.
What is required for set-up?
We will deliver and set-up all catering orders. Please list the time you would like the order set-up by -- we usually arrive 15-30 minutes prior to set-up, depending on the size of the order.
What are your delivery rates?
Delivery rates are dependent on order size and are calculated upon checkout.
You can also pick up from our kitchen at 2723 Oakdale Avenue, San Francisco -- just choose the San Francisco pick-up option upon checkout.
SF delivery rates: 50 & under - $50, 51-100 orders - $95, 100+ orders - $100
East Bay/Peninsula delivery rates: 50 & under - $80, 51-100 orders - $130, 100+ orders - $140
South Bay delivery rates (50 order min.): 50 & under - $90, 51-100 orders - $140, 100+ orders - $150
North Bay delivery rates: 50 & under - $80, 51-100 orders - $130, 100+ orders - $140
If you need to increase your guest or food count, we will make every effort to accommodate your request and will amend the final bill accordingly. We cannot do adjustments for a reduced guest or food count less than 48 hours prior to the catering order.